★★★★
Toscana, Lucca
BW Premier Collection Grand Hotel Royal
Average score review
9.0
Last updated 10 Dec 2020
Reviews total
9.0

Location
Amenities

Air Conditioning

Luggage Storage

Parking

Wifi

Beachfront

Bar

Airport Shuttle

Non-smoking Rooms

24-Hour Front Desk

Restaurant

Facilities for Disabled Guests

Room Service

Laundry

Daily Housekeeping

Designated Smoking Area

Garden

Table tennis

Meeting / Banquet facilities

Tennis court

Newspapers

Babysitting or child services

Breakfast

Ironing service

Bridal suite

Internet

Lift

Safe-deposit box

Car rental

Tour desk

Fax / Photocopying

Ticket service

Non-smoking throughout

Concierge services

Special diet menus (on request)

Wi-Fi(all areas)

Children's meals

Dry cleaning

Cycling

Shuttle service(surcharge)

Shared lounge / TV area

Private parking

Television networks for children

Trouser press

Currency exchange

Snack bar

Golf course(within 3km)

Express check-in / check-out

Pool/beach towels

Hand sanitizer in guest accommodation and key areas

Screens or physical barriers placed between staff and guests in appropriate areas

Smoke alarms

Delivered food is securely covered

First aid kit available

Contactless check-in/check-out

Food can be delivered to guest accommodation

Use of cleaning chemicals that are effective against Coronavirus

Face masks for guests available

CCTV in common areas

Linens, towels and laundry washed in accordance with local authority guidelines

Guests have the option to cancel any cleaning services for their accommodation during their stay

Staff follow all safety protocols as directed by local authorities

Physical distancing rules followed

Thermometers for guests provided by property

Guest accommodation is disinfected between stays

Physical distancing in dining areas

All plates, cutlery, glasses and other tableware have been sanitized

Fire extinguishers

Process in place to check health of guests

Access to health care professionals

CCTV outside property

Security alarm

Invoice provided
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